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RE-NA-ME

Functional Vs. Dysfunctional Conflict

Functional : supports the goals of the group & improves performance

      ( can include airing problems; releasing tensions )

Dysfunctional : hinders or destroys group performance

 

3    Types    Of   Conflict

 

(Low to moderate functional) Task Conflict = content & goals of work

Stimulates ideas that enhance performance

 

(Almost always dysfunctional ) Relationship Conflict = interpersonal Relations

 

( At low levels-functional) Process   Conflict = how the work gets done

 

 

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conflict negotiation and intergroup behavior